Blog Post

How to Deal with Unresponsive Property Managers?

Dustin Edwards • Mar 31, 2023

Your Long Beach rental property needs to be a consistent income. Suppose you begin to notice rent is behind schedule. In that case, maintenance expenses have exceeded the budget, and filling vacancies becomes more challenging. You may need to look into your property management company. Your property managers should be an asset, not a liability. 


Below are a few key ways to deal with unresponsive property managers.


What to Look Out For

An unresponsive property management company can impact your monthly income. If you hire them to do a job, you should expect them to do it. Neglecting the rental property and its tenants may result in complaints directly to you. Mismanagement can lead to severe property damage. If not fixed within a reasonable time can give tenants the ability to break their lease.


Poor communication with a property manager can mean they’re trying to hide something from you. They should communicate with you about any maintenance updates and provide regular reports on your rentals.


Poor tenant quality is common when dealing with bad property managers. Although it's bound to happen even with good property managers, if your property management company is consistently acquiring bad tenants who either pay their rent late, require evictions, breach the lease agreement or cause unnecessary property damage regularly, it's likely that your property management company isn’t doing their best to vet your tenants.


File a Complaint

If you feel like your property manager’s attitude towards your business is inexcusable, try filing a complaint with the owner of the property management company. It's possible that a sub-par team member is managing your account, and you can be transferred to someone more desirable. In more extreme cases, you’ll have to register a complaint with the real estate association where the property manager holds their real estate license.


Find a New Property Manager

A property manager should give you the freedom of time to invest in other projects, your family, or yourself. If your current property management company cant fulfill its end of the bargain, it's time to find a new one. There may be some difficulties in letting your old company go. For this reason, it's common for some landlords to deal with their current situation, which is why most people don't switch property management companies. You’ll often have to deal with your current property manager’s cancellation policy if you cannot terminate your contract. Dealing with this is still preferable to remaining a customer of a company that doesn’t provide adequate service.


When looking for a new property manager, be sure to spend the time to research their policies, client reviews, and tenant reviews. You want to hire
the best property management company to suit your needs, and that can take time. Be sure they are capable of everything they claim to do and they’re knowledgeable about the local laws and rules of the area where your rental property is located. Finally, make sure the tenant reviews of the new company are positive. After all, a tenant's opinion on a property management company can carry considerable weight.


Dealing with unresponsive property managers can be difficult and sour your relationship with other property management companies going forward.  If you feel like your current property management company is doing a poor job or you’re in the process of finding a new property manager for your Long Beach rental, we invite you to call us today at (562) 888-0247, or you can fill out our
Owner Application online

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By Dustin Edwards 01 May, 2024
Everyone wants to feel safe in their homes. As an investment property owner, it's up to you to decide whether or not to include security measures in your property. Many of the costs associated with the security measures can be included in the rent, meaning not only can you keep your property safe, but you can earn more income in the long run. However, you would still want your tenants to have renters insurance to protect their assets. Today, we’ll discuss the top five security measures you can add to your property and why they're beneficial to you and your tenant. Security Cameras Cameras are probably one of the first security measures people think about when asked about security. Cameras provide more benefits than just surveillance. They provide an extra level of security for the safety of the tenants and their belongings. Additionally, security cameras can be useful when repairs are required. Cameras can aid in supervising repairs and maintenance to ensure you’re receiving the agreed-upon work. During vacancies when the property is empty, security cameras can help keep the property safe from potential intruders. Doorbell cameras are incredibly popular now. They provide the aforementioned safety of a camera that can be accessed remotely, as well as the ability to communicate with visitors. Although one must be careful never to say you're not home, just say you're unavailable to strangers. Security Lights Security lights with motion detectors are another effective tool when adding security measures to your property. These lights brightly if a potential intruder attempts to get near your home. They can provide enough illumination to see the intruder or, at the very least, scare them off. Nowadays, you can find a combination of security cameras and motion-activated security lights, such as the floodlight cam wired plus from Ring . Additionally, because these lights only turn on when motion is detected, they’re more cost-effective than traditional lights with a switch. Illuminate the Property Light generally deters intruders as it's more difficult to hide. Adding lighting to the landscaping can increase the security of the property while creating a relaxing atmosphere. Lights can also be used in other areas of the property to accent features such as trees, benches, or artwork. This can help your property stand out while giving your tenants an additional feeling of safety. Keyless Entry Keyless entry is seen as both a convenience feature and a security feature. They usually use an electronic passcode, biometric data, or grant access through a smartphone app. Physical keys can be lost, stolen, or duplicated. You reduce the risk of unauthorized entry by eliminating the need for a physical key to enter the property. Many keyless entry systems include several features, such as remote locking and monitoring. Although keyless entry is a great new technology for keeping your tenants and properties safe, they’re best used with other security systems. Security Company Nothing beats having an extra pair of eyes on your property for security. This is where security companies like ADT and SimpliSafe come in. While companies may deal with security in varying ways, they aim to protect your investment. While safety is the primary role of a security company, remember that many tenants may be willing to pay more for a premium amenity like a home security company. Keeping your property and tenants safe is incredibly important to the longevity of an investment property. If you’re looking to improve the security of your Long Beach rental property or need help managing your beach city rental property, we invite you to call us today at (562) 888-0247 or fill out our Owner Application online .
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