Blog Post

What services should a property management company provide property owners?

Dustin Edwards • Aug 21, 2020

Key Services Save You Time and Help Your Maximize Your Rental

Property Management Services
When people first think of hiring a property management company to manage their Long Beach home, condo, or multi-unit, usually the first thought when it comes to services are the following activities:

  • Preparing the property for rent
  • Finding great candidates
  • Screening tenants
  • Executing the rental agreement
  • Monthly collection of rent

While we certainly wouldn’t disagree with any of the above mentioned services there is much more to property management than finding tenants and ensuring they pay their rent each month. We would argue that there are additional services that the owner should come to expect from their property management company to ensure it is a great long-term relationship.

As an owner of rental property in Long Beach we would invite you to consider requiring the following services from property management companies that you are evaluating to manage your property.

Annual Rental Analysis
When you interview potential property management companies one of the first reports to review should be their rental analysis report. This report should be specific to your property, even including unique features (if you shared it prior to the interview) to help you understand their approach to setting a rental price. Now, while many companies will do this initially, are they re-doing this report annually?

Rents annually in Long Beach can increase 5% or more in any given neighborhood and a key role of your property management company is to share with you if your property is competitive enough to earn that increase. As you interview potential property management companies don’t forget to ask if you get a detailed annual rental analysis to help you understand your Long Beach neighborhood and how your property competes in that neighborhood.

Online Portal Dedicated to Property Owners
Technology today provides unique data that is important to property owners. We believe that a property management company should extend the data that is collected on a daily, weekly, and monthly basis to the property owners they serve to save owners time.

Whether you are using a computer or your phone we would suggest that an online portal provide at least the following: 
  • Access to Property Reporting - At tax time you certainly don’t want to worry about finding all of the documentation related to your rental. With a proper online portal for property owners you should be able to access 1099’s, historical financials, and even unit inspection reports.
  • Ability to easily send payments for unexpected repairs - While no one wants the unexpected to repair, they do happen. Instead of trying to send a check or figure out the latest online payment service, your property management company should make it easy to pay right through their online portal.
Communication Options
Nearly every industry has evolved to embrace multiple forms of communication for efficiencies and improved service. Of course, with property management companies not considered leading technology, not every company has implemented the systems to make the lives easier for their property owners.

As you interview different property management companies for your rental in Long Beach, ask them if they communicate with their owners in the following methods:
  • Text
  • Email
  • Phone
Most should say “Yes”, but the real test is are they keeping track of these forms of communication for quick reference? At Beach Cities our innovative Owner Portal allows us to log even our text messages with our owners to make sure we all stay aligned on expectations.

When you want to find out more about how we can help you as a landlord in Long Beach we invite you to call us today at (562) 888-0247 or you can even fill out our Owner Application and we can develop a custom rental analysis for your property (or properties).



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By Dustin Edwards 01 May, 2024
Everyone wants to feel safe in their homes. As an investment property owner, it's up to you to decide whether or not to include security measures in your property. Many of the costs associated with the security measures can be included in the rent, meaning not only can you keep your property safe, but you can earn more income in the long run. However, you would still want your tenants to have renters insurance to protect their assets. Today, we’ll discuss the top five security measures you can add to your property and why they're beneficial to you and your tenant. Security Cameras Cameras are probably one of the first security measures people think about when asked about security. Cameras provide more benefits than just surveillance. They provide an extra level of security for the safety of the tenants and their belongings. Additionally, security cameras can be useful when repairs are required. Cameras can aid in supervising repairs and maintenance to ensure you’re receiving the agreed-upon work. During vacancies when the property is empty, security cameras can help keep the property safe from potential intruders. Doorbell cameras are incredibly popular now. They provide the aforementioned safety of a camera that can be accessed remotely, as well as the ability to communicate with visitors. Although one must be careful never to say you're not home, just say you're unavailable to strangers. Security Lights Security lights with motion detectors are another effective tool when adding security measures to your property. These lights brightly if a potential intruder attempts to get near your home. They can provide enough illumination to see the intruder or, at the very least, scare them off. Nowadays, you can find a combination of security cameras and motion-activated security lights, such as the floodlight cam wired plus from Ring . Additionally, because these lights only turn on when motion is detected, they’re more cost-effective than traditional lights with a switch. Illuminate the Property Light generally deters intruders as it's more difficult to hide. Adding lighting to the landscaping can increase the security of the property while creating a relaxing atmosphere. Lights can also be used in other areas of the property to accent features such as trees, benches, or artwork. This can help your property stand out while giving your tenants an additional feeling of safety. Keyless Entry Keyless entry is seen as both a convenience feature and a security feature. They usually use an electronic passcode, biometric data, or grant access through a smartphone app. Physical keys can be lost, stolen, or duplicated. You reduce the risk of unauthorized entry by eliminating the need for a physical key to enter the property. Many keyless entry systems include several features, such as remote locking and monitoring. Although keyless entry is a great new technology for keeping your tenants and properties safe, they’re best used with other security systems. Security Company Nothing beats having an extra pair of eyes on your property for security. This is where security companies like ADT and SimpliSafe come in. While companies may deal with security in varying ways, they aim to protect your investment. While safety is the primary role of a security company, remember that many tenants may be willing to pay more for a premium amenity like a home security company. Keeping your property and tenants safe is incredibly important to the longevity of an investment property. If you’re looking to improve the security of your Long Beach rental property or need help managing your beach city rental property, we invite you to call us today at (562) 888-0247 or fill out our Owner Application online .
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