Blog Post

What to Look For In a Property Management Company

Dustin Edwards • Dec 08, 2023

A few factors come into play when looking for a property management company. After all, not everyone’s situation merits the same services. For example, an investor with a multifamily home dwelling may require a more involved company. At the same time, a first-time landlord may only need a property management company to fill their vacancy. 


Each case may require different services. Below are a few elements to consider when looking for a property management company.


Company Reputation

Although a company can claim to be the perfect fit for your needs, be sure you know their reputation. If something looks too good to be true, it may be. A good property management company should be able to provide references and testimonials from the properties they manage. Clients who are happy with their services offer a great insight into how well a property management company does its job. It's also important to know if the company is local. This can help resolve issues that may arise in a much quicker fashion.


While this is a great start, it's essential to verify the authenticity of the testimonials. It's best practice to take a bit of time and research the company yourself. This can help you to confirm the reviews from clients. Visiting their social media pages and websites also allows for determining a couple of factors. You can learn their specialty, such as condos,
luxury apartments, multi-family homes, or single-family homes. It also provides an excellent opportunity to read the reviews left by the community they manage. This can be a greater determining factor when choosing the right property management company for yourself.


Hours of Availability

This may be a “no-brainer” for some. Nevertheless, you must understand the hours your property management company needs to be available. Managing emergency maintenance can be challenging, significantly, when you’ve expanded your portfolio. Frequently, when you need them the most is when companies are typically closed. Consider an accidental puncture of a water pipe in the evening, which will require immediate attention. If unchecked, severe water leaks can cause thousands of dollars in damages.


Knowing the property management’s availability hours can help you know when you’ll be required to be reachable. Some full-service
property management companies have up to 24 hours of availability in case of emergencies.


Services Offered

Not everyone needs a full-service package to fit their property’s needs. That being said, the more services a property management company offers, the more choices you have. Once again, this is dependent on your personal needs and portfolio. Some services a property management company can provide include:


  • Security Deposit Disposition
  • Collections and Eviction Coordination
  • Repair Requests and management
  • Year-end Owner Tax Statements
  • Statements Forwarded to Owners Regularly
  • Rent Collection
  • Client and Tenant Support


While only some clients may need every service provided, the more options a client provides, the better their experience can be.


Cost and Value

A property management company should never be viewed as a cost. Instead, it should be viewed as an investment. If at any point you realize the services provided no longer hold value to you, it may be time to upgrade your services or hire a new property management company. 


A property management company should allow you to invest your time in relaxing with friends and family. Alternatively, it is a service that allows you to invest your time in expanding your real estate portfolio.


You should receive high-quality and efficient services based on competitive pricing and maximizing your return on investment (ROI). They should provide effective management tenant approval and proficiently navigate local laws.


If you require a new property management company or are unhappy with your current one, we invite you to call us today at (562) 888-0247 or fill out our
Owner Application online.

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By Dustin Edwards 01 May, 2024
Everyone wants to feel safe in their homes. As an investment property owner, it's up to you to decide whether or not to include security measures in your property. Many of the costs associated with the security measures can be included in the rent, meaning not only can you keep your property safe, but you can earn more income in the long run. However, you would still want your tenants to have renters insurance to protect their assets. Today, we’ll discuss the top five security measures you can add to your property and why they're beneficial to you and your tenant. Security Cameras Cameras are probably one of the first security measures people think about when asked about security. Cameras provide more benefits than just surveillance. They provide an extra level of security for the safety of the tenants and their belongings. Additionally, security cameras can be useful when repairs are required. Cameras can aid in supervising repairs and maintenance to ensure you’re receiving the agreed-upon work. During vacancies when the property is empty, security cameras can help keep the property safe from potential intruders. Doorbell cameras are incredibly popular now. They provide the aforementioned safety of a camera that can be accessed remotely, as well as the ability to communicate with visitors. Although one must be careful never to say you're not home, just say you're unavailable to strangers. Security Lights Security lights with motion detectors are another effective tool when adding security measures to your property. These lights brightly if a potential intruder attempts to get near your home. They can provide enough illumination to see the intruder or, at the very least, scare them off. Nowadays, you can find a combination of security cameras and motion-activated security lights, such as the floodlight cam wired plus from Ring . Additionally, because these lights only turn on when motion is detected, they’re more cost-effective than traditional lights with a switch. Illuminate the Property Light generally deters intruders as it's more difficult to hide. Adding lighting to the landscaping can increase the security of the property while creating a relaxing atmosphere. Lights can also be used in other areas of the property to accent features such as trees, benches, or artwork. This can help your property stand out while giving your tenants an additional feeling of safety. Keyless Entry Keyless entry is seen as both a convenience feature and a security feature. They usually use an electronic passcode, biometric data, or grant access through a smartphone app. Physical keys can be lost, stolen, or duplicated. You reduce the risk of unauthorized entry by eliminating the need for a physical key to enter the property. Many keyless entry systems include several features, such as remote locking and monitoring. Although keyless entry is a great new technology for keeping your tenants and properties safe, they’re best used with other security systems. Security Company Nothing beats having an extra pair of eyes on your property for security. This is where security companies like ADT and SimpliSafe come in. While companies may deal with security in varying ways, they aim to protect your investment. While safety is the primary role of a security company, remember that many tenants may be willing to pay more for a premium amenity like a home security company. Keeping your property and tenants safe is incredibly important to the longevity of an investment property. If you’re looking to improve the security of your Long Beach rental property or need help managing your beach city rental property, we invite you to call us today at (562) 888-0247 or fill out our Owner Application online .
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